AI Reshaping Enterprise Strategy

Q1. Could you start by giving us a brief overview of your professional background, particularly focusing on your expertise in the industry?

I am a transformation and strategy leader with over 17 years of experience driving large-scale business, digital, and operational transformation programs across FMCG, media & entertainment, telecommunications, and consulting. Currently, I serve as Director – Strategy & Transformation at PepsiCo, leading initiatives across AMESA, APAC, and Europe focused on process excellence, automation, AI adoption, and operating model transformation.

Throughout my career, I have worked with organizations including PepsiCo, Sony Pictures Entertainment, Ericsson, Reliance Jio, and IGATE. My expertise spans enterprise transformation, shared services optimization, Global Capability Centers (GCCs), process mining, automation, AI-enabled decision making, and business operating model redesign. I have led programs involving GenAI, Agentic AI, process intelligence, workforce transformation, and enterprise-wide digital modernization.

My passion lies in helping organizations unlock value through technology while ensuring that people, processes, and business strategy remain aligned. As enterprises increasingly navigate disruption, I believe the intersection of AI, data, and transformation will define the next era of competitive advantage.

Q2. What structural forces are driving the current wave of enterprise transformation across the consumer goods industry, and how do you…