Building A Performance Culture In Today’s Supply Chain

The past three years have been unprecedented within the supply chain; where in the past, the supply chain had been a strength of the country, it is now challenged in multiple facets.

Let’s look at what happened.

Covid was the catalyst. Covid brought with it many headwinds for the supply chain.

First, the shutdowns were caused by both outbreaks and the wonderful phrase “abundance of caution”. These caused the supply chain to get out of sync, for starters.

Second was the Government giving away money, which resulted in workforce participation going to extremely low levels.

Third, the baby boomers retired. This was the largest team of supply chain workers ever.

And lastly, work-from-home or hybrid jobs became much more desirable than working in the supply chain on-site.

When you combine all these together, the supply chain needs to rethink and recreate itself.

What will it take to rebuild the supply chain?

It starts with building a culture that wants to work in the supply chain, and increasing wages is just a piece of that. There are a few key aspects of creating the right culture for resiliency and performance excellence in the supply chain. They are detailed below:

Staffed, Stable…