Cloud and AI Fuel Middle East IT Outsourcing

Q1. Could you start by giving us a brief overview of your professional background, particularly focusing on your expertise in the industry?

I am an IT sales and business professional who has worked with global IT companies across the USA, Europe, and APAC geographies. Over the last decade, I relocated to the Middle East and have spent most of my time in the GCC countries, working with the government, public sector, banks, gigaprojects, and oil and gas and Energy customers.

Q2. How do you see the current growth trajectory of the strategic IT outsourcing market in the Middle East, especially in key segments like government, banking, and energy?

In the key markets of the UAE and KSA, the government still remains the largest buyer of IT services, with almost half of all IT purchases driven by them. With the UAE Vision 2031, Saudi Expo 2030, and the World Cup 2034, the respective governments are promoting the adoption of e-gov, digital, cloud, and AI technologies, and demand is expected to remain robust for the next decade.

The financial sector is the second-largest consumer of IT services, presenting significant growth opportunities in the coming decade. Most banks have already completed the first…