Digital Transformation in Diamonds

Q1. Could you start by giving us a brief overview of your professional background, particularly focusing on your expertise in the industry?

I’m an IT professional with 36+ years of experience in Technology, the consumer side of an industry. Got an opportunity to work in various industry segments that include engineering consulting, industrial automation, and Automotive. I am currently working with Diarough NV. Diarough is a Belgium-headquartered company and is one of the largest global polished diamond suppliers in the B2B market segment.

Q2. How do you see digital transformation reshaping competitiveness within the global diamond and jewelry manufacturing ecosystem over the next 3–5 years?

The business environment is steadily becoming more competitive and agile. This environment strongly depends on technology. In other words, technology has to be at the core to drive business.

Digitization is changing the face of manufacturing, and industries need to embrace it in order to remain competitive.

The pandemic has taught us to be more resilient and responsive in all aspects of business. With this learning, one needs to draft a short-term and long-term plan in Digital Transformation and business analytics. The focus is needed to enable data-based decision making, Smart Manufacturing, Conversion Cost, Order…