Driving Real Value from Cloud and AI

Q1. To begin, could you briefly outline your professional journey and how your experience leading large-scale IT and organizational transformations has shaped your perspective on technology-driven value creation?

My professional journey spans more than 30 years and has been characterised by movement across different types of organisations and roles. I started my career in a system integrator as a Java programmer, working very close to technology delivery. Over time, I progressively moved into managerial and executive roles, eventually becoming Executive Director at IBM, where I held responsibility for live business and customer outcomes.

Along this path, I worked in senior roles at Accenture, where I focused heavily on IT strategy, infrastructure services, IT operating models, and large-scale transformation programs, particularly in the Financial Services sector. I also had experience with other major technology providers, which allowed me to further broaden my understanding of both services-led and product-led organisations.

In parallel, I’ve worked with clients across multiple industries, including banking, telecom, and industrial companies. This exposure to different sectors gave me the opportunity to observe how technology transformation is approached in very different business contexts.

I consider this diversity a strong foundation because it allows me to see technology transformation from…