Margin Expansion Through Tech Transformation

Q1. Could you start by giving us a brief overview of your professional background, particularly focusing on your expertise in the industry?

Over the past two decades, I have built my career at the intersection of technology strategy, enterprise transformation, and capability development. My experience spans leading large-scale modernization initiatives, shaping technology strategy, building high-performing engineering organizations, and enabling innovation across complex global enterprises. In recent years, this has also included helping organizations evaluate and harness emerging technologies such as Artificial Intelligence, data-driven platforms, and automation to accelerate business outcomes and unlock new opportunities for growth.

A significant part of my professional journey was spent with Target's Global Capability Center, where I had the opportunity to work closely with senior technology leadership, including CIO and EVP-level executives. Over the years, I led initiatives across technology strategy, engineering excellence, enterprise innovation, and capability development, helping bridge strategic priorities with scalable execution. These experiences strengthened my ability to operate with an enterprise-first mindset, navigate complexity, and align technology investments with business outcomes.

One area that has consistently defined my leadership approach is capability building. Whether rebuilding teams, developing engineering talent, establishing innovation frameworks, or leading large vendor ecosystems, I have focused on…