Knowledge Ridge

Open vs. Closed Loop Ticketing in Transit

Open vs. Closed Loop Ticketing in Transit

This article compares open and closed loop ticketing for public transport, detailing payment methods, system interoperability, inclusion of unbanked users, implementation challenges, and future trends.

February 16, 2024 14 min read Consumer Discretionary
Open vs. Closed Loop Ticketing in Transit

The public transportation ticketing industry is undergoing significant change. In the past, buying a ticket with cash was the initial step in using a public transport system, which has now changed to utilising a preloaded smart card to gain access to the public transport system with the Closed Loop Ticketing system. However, this system requires, for example, that you bring three prepaid smart cards, one for each transport company, if you must travel via a metro and then two buses of different companies.

The Open Loop concept eliminates preloaded smart cards and quite revolutionarily also eliminates the ticket itself in public transport. The open-loop system provides a new level of passenger convenience, where you can simply use your regular credit or debit card to make purchases at stores to travel on the go on the buses and the metro. And that too, not only in your area or city but all around the country. You can also use your mobile phone instead of a bank payment card if you do not have one.

This article understands the closed-loop and open-loop ticketing systems in public transport., describing the operation of the open loop ticketing system, how it serves passengers without bank…

Create an account to continue reading

Create Account

Already have an account? Sign in

Need an expert in this space?

Talk to an Industry Expert

Knowledge Ridge connects decision-makers with carefully vetted subject matter experts for one-on-one calls, research sprints, and advisory engagements — across 11 sectors and 163 sub-industries globally.


Comments

No comments yet. Be the first to comment!

Newsletter

Stay on top of the latest Expert Network Industry Tips, Trends and Best Practices through Knowledge Ridge Blog.

Our Core Services

Explore our key offerings designed to help businesses connect with the right experts and achieve impactful outcomes.

Expert Calls

Get first-hand insights via phone consultations from our global expert network.

Read more →

B2B Expert Surveys

Understand customer preferences through custom questionnaires.

Read more →

Expert Term Engagements

Hire experts to guide you on critical projects or assignments.

Read more →

Executive/Board Placements

Let us find the ideal strategic hire for your leadership needs.

Read more →