From "Business Continuity Management" To "Operational Continuity Management"
In today’s “New Normal,” continuity isn’t just about surviving disruption—it’s about enabling every process to thrive. Discover how Operational Continuity Management evolves beyond traditional BCM, embedding resilience in every transaction to achieve true 24/7 business uptime.
A New Normal should be more like continuity enablement to all BAU processes, a big model like Operational Resilience, where resilience is embedded in each process and activities which aren't just critical or however also that help in running the BAU operations.
Business Continuity Management (BCM)
Why do we need BCM?
Business continuity is an organization's ability to ensure continuity of their critical operations and core business functions should be completely operational or minimal impacted by a disaster or unplanned incident that takes critical systems offline at the same time.
However, post-pandemic or what we call the New Ways of Working model, are we still thinking and running with Only critical operations and core business functions with 30% or 40% of continuity in this "New Normal," which was initially planned, identified, and assessed during our BCM lifecycle during crisis or remote working enablement?
The answer is "NO"!
Operational Continuity Management
Every activity in an organization, driven by any business line, can be treated as a transaction. Whether the organization's core is an IT delivery service or financial institutes like Bank, Payment gateways, or supply chain management, every operational activity, process, movement, and agreement is a transaction.
Hence, we should focus…
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