Rethinking Growth in Credit Markets

Q1. Could you start by giving us a brief overview of your professional background, particularly focusing on your expertise in the industry?

I started my professional career in finance, risk & governance at the RBI & then shifted to HDFC Bank Group companies. During the 34 years of my journey, I have excelled in the areas mentioned.

Q2. What regulatory shift over the last two years has most materially changed how financial institutions make growth decisions, and why has it become decisive now?

Over the last couple of years, there has been a paradigm shift in regulatory approach from direct supervision to off-site monitoring through online regulatory returns & off-site oversight of regulated entities. The shift in regulatory approach has been necessitated due to the paucity of appropriate and skilled resources.

Q3. In which specific parts of the credit lifecycle does technology meaningfully improve risk control or cost efficiency, and where does it fail to generate measurable returns?

Technology plays a decisive role throughout the credit life cycle. However, it does not affect the entire credit lifecycle equally. It creates disproportionate value in some stages, while remaining neutral in others. Technology is embedded in a strong risk governance framework. The…