The Future of Leadership and Coaching in India

Q1. Could you start by giving us a brief overview of your professional journey and how your experience across operations, HR, M&A integration, and coaching has shaped your approach to leadership and human development?

My career journey has been all about embracing change and learning through transitions. I’ve had two distinct professional phases. The first was entrepreneurial — running my own venture for over a decade. The second was in the corporate world, where I spent more than twenty years with Genpact, an organization that actively encourages people to explore diverse roles.

At Genpact, I led across multiple domains — operations, business HR, large-scale talent acquisition, and even M&A integration. One defining experience was during the integration of a company in Pune, where I spent over two years as the face of Genpact, aligning people, cultures, and processes. That’s where I realized that while you can merge systems or balance sheets overnight,merging mindsets and cultures takes time, empathy, and understanding.

Over time, I recognized that my real strength wasn’t just in processes or structures — it was in working with people, helping them adapt, grow, and realize their potential. That insight naturally led me toward coaching.

In fact,…