The New Drivers of Retail Lending
Over 2–3 years Indian retail, vehicle and MSME credit will grow under higher rates; digital self-service and omni-channel design will boost uptake. Used-vehicle, Tier-III/IV and sector-specific lenders offer underserved opportunities.
Q1. Could you start by giving us a brief overview of your professional background, particularly focusing on your expertise in the industry?
With 20+ years of experience working in the Retail Asset Finance segment, including Tw loans, Cross Sell products, Auto Loans (CV- New & Used), and MSME loans.
All these segments I am responsible for both sales/collection & operations.
Q2. How do you see demand for retail lending, vehicle finance, and MSME credit evolving in India over the next 2–3 years, especially with macro-economic pressures and rising interest rates?
As the government is pushing the MSME segment to increase the YOY growth target for GDP, as an MSME loan segment, I see many opportunities to contribute our services to book large numbers of MSME loans. Across these ecosystems, the vehicle segment also sees high demand for vehicle loans & as Shriram, we are the largest CV loan provider, which is an additional benefit for us.
Q3. How do customers’ expectations around self-service, digital journeys, and omni-channel engagement influence product design?
Now, the footprint of digital printing has increased in tier 2 & 3 cities, and we have also provided design for all our loan products, covering all remote areas…
Create an account to continue reading
Create AccountAlready have an account? Sign in
Need an expert in this space?
Talk to an Industry Expert
Knowledge Ridge connects decision-makers with carefully vetted subject matter experts for one-on-one calls, research sprints, and advisory engagements — across 11 sectors and 163 sub-industries globally.
Comments
No comments yet. Be the first to comment!