Big Data Boosts Call Quality

Sharing Information for Knowledge and in Public Interest:

It is being circulated in social media, electronic and print media that Department of Telecommunications is collecting bulk Call Detail Records (CDRs) of telecom subscribers. Privacy related concerns are being raised. It is also being shared that CDRs contain information related to Name of the subscriber, Location of the subscriber, Details of Called Party etc.

THESE THINGS ARE BEING SHARED WITHOUT UNDERSTANDING THE CONCEPTS AND TOTALLY BASELESS.

I, being, directly involved in the project aimed for improving Quality of Service and resolving Call Drops issues through the use of Big Data Analytics, am sharing the true picture of what is being done by Department of Telecommunications in the interest of telecom subscribers.

We are in advanced stage of building an in-house platform backed by big data analytics for finding out the areas where subscribers are facing call drops, echo, cross connections, incomplete or poor calling experience. Hon'ble Minister of Communications Shri Ravi Shankar Prasad Sir and Telecom Secretary have accorded their approvals after considering the benefits of the project.

The in-house software tool that would analyse big data and accurately ascertain call drops in any area .

For this purpose, total data…